Silver Trowel Management and staff are committed to the provision of support services for enrolled students, with staff in place who are appointed for contact and referral for student support and general welfare matters.

Student Support Procedure

The Overseas Student Contact Officer (OSCO) shall remain a designated member of staff at Silver Trowel and provide a contact point for all overseas students.

The OSCO shall ensure that where staff has identified, or enrolled students have indicated their need of support or welfare, the OSCO shall seek further advice from the student.

Equipped with advice from the student the OSCO shall respond to questions concerning course progress and refer the student to any relevant training staff for further advice.

Support services will include advice on accommodation, Western Australian Public services, counselling and assistance with personal, emotional or cultural issues.

Click here to read more about our suport services.

Please be advised that the support services of Silver Trowel Trade Training are offered at no extra cost.